Public Offer

This offer is an official and public proposal of "CHARITABLE ORGANIZATION INTERNATIONAL CHARITY FUND "SUPPORT SERVICE"", hereinafter referred to as the "Fund", represented by the President of the Fund Ruslan Volodymyrovych Tereshchenko, acting on the basis of the Charter, to enter into a voluntary charitable donation agreement (hereinafter – the Agreement) with a visitor – an individual or legal entity – of the Fund's websites, channels and pages on social networks accessible via the Internet (hereinafter – Media):

• - websites https://support-service.org and https://sup-service.org
• - Telegram channel https://t.me/sp_charity_fund
• - Facebook page https://www.facebook.com/sp.charity.fund/
• - Instagram page https://www.instagram.com/sp_charity_fund/
• - X (Twitter) page https://x.com/sp_charity_fund
• - LinkedIn page https://www.linkedin.com/company/sp-charity-fund

The subject and essential terms of the Agreement are set out below:

1. Definitions and Terms

1.1. Public Offer – a valid proposal of the Fund, published in the Media, for making a charitable donation, addressed to an unlimited number of persons, including the Donor.

1.2. Acceptance – full and unconditional acceptance of the Public Offer by performing actions to make a money transfer using payment forms and means published in the Media, as well as by transferring funds to the Fund's current bank account through banking institutions. The moment of Acceptance is the date of crediting funds to the Fund's current bank account.

1.3. Charitable Donation – a gratuitous transfer by the Donor of funds to the ownership of the Fund to achieve certain, predetermined goals of activity, in accordance with the Agreement and the Law of Ukraine "On Charitable Activities and Charitable Organizations".

2. Subject of the Agreement

2.1. The subject of this Agreement is the gratuitous and voluntary transfer from the Donor to the Fund of monetary funds by making voluntary donations for the implementation of the Fund's statutory goals and activities, as well as for the Fund's provision of charitable assistance in accordance with the Law of Ukraine "On Charitable Activities and Charitable Organizations" and the Fund's programs.

2.2. The volume and amount of charitable donations is determined by the Donor independently at their own discretion.

2.3. The performance by the parties of the terms of the Offer is not intended to generate profit or any benefits for either party.

2.4. Acceptance of this Public Offer by the Donor is made by paying the Charitable Donation.

3. Acceptance of the Offer

3.1. Acceptance of the Offer (acceptance of the terms of the Offer) means that the Donor agrees with all its provisions, is familiar with the Fund's Charter published electronically at https://www.support-service.org/documentation, fully understands and agrees with the subject of the Agreement, with the purpose and goals of the public collection of charitable donations, and with the Fund's right to use part of the Donor's Charitable Donation for the Fund's administrative expenses, in an amount not exceeding that provided by the legislation of Ukraine.

3.2. The Donor and the Fund, guided by Art. 207, Art. 634, 639, Art. 641, 642 of the Civil Code of Ukraine, agree that from the moment of Acceptance of the Offer, the Charitable Donation Agreement is considered concluded.

3.3. The Parties agree that from the moment of acceptance of the Offer, this Agreement is concluded in written form in accordance with the requirements of the Civil Code of Ukraine and the Law of Ukraine "On Charitable Activities and Charitable Organizations". The Parties agree that after Acceptance of the Offer, failure to execute this Agreement as a separate document does not invalidate this Agreement.

4. Rights and Obligations of the Fund

4.1. The Fund has the right to:

4.1.1. Receive Charitable Donations and use them in accordance with the terms of the Offer and the Charitable Donation Agreement.

4.1.2. Change the directions of use of the charitable donation within the Fund's Statutory activities.

4.1.3. Use part of the Charitable Donation for the Fund's administrative expenses, without the Donor's consent, in an amount not exceeding 20 percent of the Fund's receipts in the current year.

4.2. The Fund is obliged to:

4.2.1. Create the conditions necessary for the Donor to make a Charitable Donation in accordance with the terms of the Offer.

4.2.2. Use the received charitable donations to achieve the goals provided by the Fund's Charter.

4.2.3. Maintain confidential information (including personal data) received from the Donor, not transfer it to third parties without the Donor's consent, except in cases established by the Offer and current legislation of Ukraine.

5. Rights and Obligations of the Donor

5.1. The Donor has the right to:

5.1.1. Transfer a voluntary charitable donation to the Fund's account in the manner specified in the Agreement.

5.1.2. Contact the Fund to obtain a report on the Fund's use of charitable donations.

5.2. The Donor is obliged to:

5.2.1. Carefully and attentively familiarize themselves with all the rules and terms of the Offer and accept them when making a charitable donation payment, as well as all additional rules governing the relations of the Parties in accordance with the Offer.

5.2.2. By performing the actions provided for in this Agreement, the Donor confirms that they are familiar with the terms and text of this Agreement, understand the meaning of their actions, unconditionally affirm their legal capacity, the voluntariness of the transaction, that the subject of the charitable donation is not under prohibition, arrest, is not pledged, is not encumbered by any other rights of third parties, and was not acquired in violation of the Law of Ukraine No. 361-IX "On Prevention and Counteraction to Legalization (Laundering) of Proceeds of Crime, Financing of Terrorism and Financing of Proliferation of Weapons of Mass Destruction" and fully agrees with the terms of this Agreement.

6. Place and Terms of Receiving Charitable Donations

6.1. Public collection of donations is conducted on the territory of any country in the world in the manner provided by Art. 7 of the Law of Ukraine "On Charitable Activities and Charitable Organizations". The Fund's direct activities related to the public collection of donations under the Agreement are conducted at the Fund's location.

6.2. Public collection of donations continues until the liquidation of the Fund, unless another term is determined by the Fund.

7. Procedure for Making a Charitable Donation

7.1. The Fund provides the Donor with the opportunity to pay the Charitable Donation by electronic payment by transferring funds to the Fund's bank accounts through the payment services of JSC CB "PrivatBank" (including LiqPay), JSC "Universal Bank" (including Monobank), SWIFT transfers, the details of which are published in the Media. The Donor chooses the payment format at their own discretion.

7.2. The payment is deemed made by the Donor at the moment of confirmation of a successful transaction by the bank or payment system. All costs associated with the transfer of the donation are borne by the Donor.

7.3. A Charitable Donation paid by the Donor is non-refundable under any circumstances.

7.4. The remainder of unused charitable donations received by the Fund is used exclusively within the Law of Ukraine "On Charitable Activities and Charitable Organizations" and to achieve the goals defined by the Fund's Charter.

7.5. The Donor gives the Fund consent that funds remaining from the completion of a project for which the collection was made may be used by the Fund in the implementation of other projects and/or for other purposes provided by the Fund's Charter.

8. Procedure for Using Charitable Donations

8.1. The use of Charitable Donations collected under the Agreement is carried out in accordance with the goals of the Fund's statutory activities. The Fund disposes of Charitable Donations at its own discretion. Charitable Donations received by the Fund are non-refundable. In case of an uncontrolled situation, the issue of returning an erroneously sent amount is considered on an individual basis. The liability of the parties for violation of the terms of this Agreement or the procedure for using Charitable Donations is provided by the requirements of current legislation of Ukraine.

8.2. The Donor or persons authorized by them have the right to monitor the targeted use of the Charitable Donation.

8.3. Procedure for public access to the Fund's financial reports: Access to the Fund's reports is provided at: https://www.support-service.org/reporting. Other information is provided by the Fund upon request in the manner and within the time limits provided by the legislation of Ukraine.

9. Liability of the Parties

9.1. In case of non-performance or improper performance of their obligations under the Offer, the Parties bear liability in accordance with current legislation of Ukraine and the terms of this Offer.

9.2. The Fund is not liable in case of actions/inactions of third parties as a result of which the Fund was unable to fulfill its obligations under the Offer.

10. Confidentiality and Personal Data Protection

10.1. The Donor, by making the Acceptance, confirms that they are informed and give consent to the collection and processing of personal data.

10.2. The Fund collects and processes the Donor's personal data for the purpose of fulfilling its obligations in accordance with the Offer and in accordance with the Law of Ukraine "On Personal Data Protection".

10.3. The Donor agrees that after entering information about themselves during the Charitable Donation, subscribing to the Fund's news in the Media, they may receive reports on the results of public collections and use of the Fund's charitable donations, letters and messages, including those of an advertising nature.

10.4. The Fund undertakes not to transfer the email address and other information about donors to third parties, except in cases provided by current legislation of Ukraine.

10.5. The Fund is not liable for disclosure of personal data that occurred as a result of illegal actions of third parties or if such disclosure occurred with the Donor's consent.

11. Term of the Offer. Procedure for Amendments

11.1. The Public Offer takes effect from the moment of its publication in the Media and is valid until the liquidation of the Fund, unless another term is determined by the Fund. The provisions of this clause also apply to amendments (changes) to the Offer.

11.2. The Fund has the right to change the terms of the Public Offer without the Donor's consent. The Fund reserves the right to unilaterally change the terms of the Offer at any time, without any restrictions, by publishing a new version of the Offer in the Media.

11.3. The Donor is obliged to independently monitor changes to the terms of the Offer by familiarizing themselves with the current new (actual) version in the Media.

12. Dispute Resolution

12.1. Disputes and disagreements arising from the performance of the Charitable Donation Agreement concluded on the terms of the Offer are resolved through written negotiations.

12.2. A claim is submitted to the Party in writing by sending a registered letter with acknowledgment of receipt, within no more than 10 (ten) calendar days from the date of the occurrence of remarks that are the basis for the dispute. The claim is considered within 10 (ten) calendar days calculated from the date of its delivery to the Party to whom it is addressed.

12.3. If the Parties are unable to reach agreement during written negotiations, the dispute is subject to consideration in the manner provided by current legislation of Ukraine.

12.4. On all other issues not provided for in this Offer, the Parties are guided by current legislation of Ukraine.

13. Force Majeure

13.1. The Parties are released from liability for non-performance or improper performance of obligations under the terms of the Offer if such non-performance is a consequence of force majeure circumstances, namely: fires, epidemics, floods, earthquakes or other natural disasters, war and military actions, strikes, sabotage, accidents, mass disorder and unrest, quarantine restrictions, acts of state authorities or administration, international sanctions, etc., which directly affect the performance of the Agreement and arose after its conclusion. The term for fulfilling obligations under such Agreement is extended for the duration of said circumstances and their consequences.

13.2. A Party unable to fulfill its obligations under the Agreement as a result of force majeure circumstances is obliged to notify the other Party in writing within 15 days of the beginning or end of such circumstances, and to provide documentary confirmation of their occurrence and existence.

13.3. Failure to notify or untimely notification of force majeure circumstances deprives the respective Party of the right to refer to said circumstances as grounds for release from liability. Notification by the Fund of the occurrence of force majeure circumstances is possible, among others, by publishing relevant information in the Media.

13.4. Confirmation of the existence and duration of force majeure circumstances is provided by certificates issued by authorized state authorities of Ukraine.

14. Information about the Fund